ShieldIt Solutions Limited – Privacy Policy
Privacy Policy
ShieldIt Solutions Limited (“ShieldIt”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy explains how we collect, use, store, and disclose personal information through our website, communications, project activities, and business operations.
1. Information We Collect
We may collect personal information including:
- names and contact details
- company and business information
- project and site information
- site access details
- communications and correspondence
- quotation and service information
- photographs, videos, and project documentation
- website usage information
- information submitted through forms, email, or phone enquiries
Information is generally collected directly from you through:
- enquiries
- quotations
- project engagement
- website interaction
- meetings
- phone calls
- emails
- site visits
- contractor or client communications
2. Purpose of Collection
ShieldIt collects and uses information for purposes including:
- responding to enquiries
- preparing quotations
- supplying products and services
- coordinating project works
- quality assurance and compliance
- installation verification
- project documentation
- client reporting
- warranty support
- defect identification
- operational administration
- training and internal improvement
- health and safety compliance
- dispute resolution
- improving website and customer experience
- complying with legal and contractual obligations
3. Website Information
Our website may collect limited technical and usage information including:
- browser type
- IP address
- pages visited
- time spent on pages
- referral sources
- device information
This information may be collected through cookies, analytics tools, forms, or website integrations to improve website functionality, security, and user experience.
You may disable cookies through your browser settings if preferred.
4. Product & Service Information
Products and services displayed on this website are provided for general informational purposes only unless expressly stated otherwise.
ShieldIt does not currently operate a full online retail ordering platform through this website unless specifically identified.
All products and services supplied by ShieldIt remain subject to:
- formal quotation
- project review
- availability
- acceptance of applicable Terms of Trade
- agreed project scope and commercial terms
5. Site Photography, Video & Project Documentation
As part of our services, ShieldIt may collect and store photographs, videos, inspection records, environmental data, and project documentation relating to construction projects, protected surfaces, installation conditions, defects, damage, completed works, and site activities.
This information may be collected for purposes including:
- quality assurance
- installation verification
- defect identification
- project reporting
- warranty support
- manufacturer claims
- operational documentation
- dispute resolution
- health and safety compliance
- training and operational improvement
- client communication and record keeping
Site documentation may include:
- construction areas
- building surfaces
- installed products
- project signage
- equipment
- subcontractor work areas
- environmental conditions
- site progress imagery
- limited incidental capture of individuals present on site
ShieldIt may utilise third-party software systems, cloud platforms, QA systems, CRM systems, project management tools, or reporting platforms as part of normal business operations.
Reasonable steps are taken to ensure site documentation is securely stored and accessed only by authorised personnel, contractors, consultants, or systems involved in project delivery, administration, compliance, or support services.
By engaging ShieldIt services or permitting access to project sites, you acknowledge and consent to reasonable project documentation being collected for operational, commercial, compliance, and legal purposes.
6. Marketing & Website Imagery
ShieldIt may use photographs, videos, and project imagery for purposes including:
- website content
- portfolio displays
- case studies
- social media
- promotional material
- supplier presentations
- educational and training material
- industry marketing
- tender support documentation
Reasonable efforts will be made to avoid displaying confidential information, sensitive documentation, or personal information without consent.
Where practical and commercially appropriate, identifiable branding, sensitive project details, or restricted information may be removed, obscured, or withheld.
By engaging ShieldIt services or permitting site access, you acknowledge that non-confidential project imagery may be captured and used for legitimate operational, portfolio, training, and marketing purposes unless otherwise agreed in writing.
Clients may request in writing that specific projects, locations, or imagery remain confidential, and ShieldIt will reasonably consider such requests subject to operational, legal, and contractual requirements.
7. Disclosure of Information
ShieldIt does not sell personal information.
Information may be shared where reasonably necessary with:
- employees
- contractors
- suppliers
- logistics providers
- project stakeholders
- manufacturers
- software providers
- related business entities
- professional advisers
- insurers
- finance providers
- regulatory authorities
- legal representatives
Any disclosure is limited to information reasonably necessary for the relevant purpose.
8. Storage & Security
ShieldIt takes reasonable steps to protect personal information against:
- loss
- misuse
- unauthorised access
- disclosure
- alteration
Information may be stored electronically using:
- secure cloud systems
- CRM systems
- project management platforms
- QA and reporting systems
- accounting and administration software
- secure digital storage providers
Access to information is restricted to authorised personnel and service providers involved in legitimate business operations.
9. Access & Correction
You may request access to personal information we hold about you and request corrections where appropriate.
Requests can be made by contacting:
10. Third-Party Websites
Our website may contain links to third-party websites or external platforms.
ShieldIt is not responsible for the privacy practices, security, or content of third-party websites.
11. Changes to this Policy
ShieldIt may update this Privacy Policy from time to time.
Updated versions will be published on this website.
12. Contact
ShieldIt Solutions Limited
sales@shieldit.co.nz
www.shieldit.co.nz